Claims
Prize claims and winning tickets
Your winning ticket appears in your account automatically. Small prizes are paid directly; large prizes go through the official claim process with guidance.
Claims
A win gets a clear next step.
After results are processed, a matching ticket is shown in your account with its ticket number and digital proof. Smaller prizes may be handled directly when eligible; larger prizes follow the official PCSO claim process.
How a win becomes a payout
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See the win
After results are processed, a matching ticket appears in the winnings section of your account with its ticket number and digital proof.
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Check how the prize is handled
Smaller prizes may be handled directly when they meet the applicable requirements. Your account shows the next step before any payout is completed.
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Large prizes claimed officially
For prizes above the applicable threshold, follow the official PCSO claim process. Your ticket number and digital proof help connect your account to the ticket record.
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Keep your proof until paid
Your ticket number and digital proof are your official record. Keep them safe until the prize is fully settled in your account.
- Win detection Automatic
- Small prizes Direct payout
- Proof required Ticket # + proof
Your proof connects to a real ticket
Your ticket number and digital proof connect you to a real physical PCSO ticket, held securely on your behalf. Your ticket is also permanently recorded on the Constellation Network Blockchain, so the record can be checked independently. Claim requirements depend on the prize and the official PCSO process. For prizes that must be claimed personally, the physical ticket is released after verification.
Small vs large prizes
Some smaller prizes may be processed directly when eligible. Larger prizes follow the formal PCSO claim process, which can require identity documents and official paperwork. Jackpot-level prizes may need to be claimed in person. Larger prizes can be subject to withholding tax under Philippine rules, and any disclosed fees are deducted from the prize itself. Never send an upfront payment to claim a prize.
You never pay anything upfront to claim a prize. Deductions come out of the prize itself.
Common questions
Where is my paper ticket?
Your physical PCSO ticket is held securely on your behalf, and your account holds the ticket number and digital proof that connect you to it. For large prizes that must be claimed personally, the physical ticket is released to you after verification.
How quickly are small prizes paid?
Smaller prizes are claimed on your behalf and credited to your account, usually within days. Larger prizes follow the official process and take longer.
Are prizes subject to tax or fees?
Larger prizes are subject to withholding tax under Philippine rules, and disclosed service fees may apply. Any deductions come out of the prize and are shown to you; you never pay anything upfront to claim.